PRE-SALES JOB DESCRIPTION
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JOB RESPONSIBILITIES
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• Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.
• Proactively scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm.
• Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
• Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported.
• Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
• Opportunistically pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
• Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
ACCOUNTABILITIES AND PERFORMANCE MEASURES
• Achieves assigned productivity and profitability quotas.
• Maintains deal through-put in early deal-sales process steps.
• Achieves product growth targets for the assigned geography, channel, sales team, or account base.
• Maintains high customer satisfaction ratings that meet company standards.
• Completes required training and development objectives within the assigned time frame.
ORGANIZATIONAL ALIGNMENT
• Reports to the Director of Sales/Management.
• Reports on a dotted-line basis to the sales team manager for the team supported.
• Works closely and collaboratively with the sales and account teams supported.
• This position may be assigned to support a geography or one or more named account teams. QUALIFICATIONS & SKILLS
• Bachelor’s Degree in Computer Science, Computer Information Systems, Information Technology or a related field.
• Minimum 2 years of Sales or Sales Engineering experience in a business-to-business, large customer segment. • Leadership and communication skills.
• Presentation skills.
• Interest in and understanding of the industry – often a technology-related one.
• The ability to research and keep on top of industry developments.
• PC proficiency.
• Influencing and negotiation skills.
• Aptitude for time management and organisation.
• Problem-solving ability.
• Very good in English and Arabic (Writing/Talking).
ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS
• The working place located in Baghdad Al Mansour.
• The Job type is Full-Time and requires availability of 8 hours a day & 6 days a week.
• This position includes outside travel to customers’ premises if required.
• All prospective employees must pass a background check.
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JOB POSITION MAJOR
Preventability 20%
Marketing 20%
Communication and talk skills 20%
Computer & Technologies 10%
Business 10%
Finance 10%
Management 10%